{"id":14163,"date":"2025-07-21T08:28:46","date_gmt":"2025-07-21T06:28:46","guid":{"rendered":"https:\/\/pujadosolano.com\/?page_id=14163"},"modified":"2025-07-22T10:52:01","modified_gmt":"2025-07-22T08:52:01","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/dev.pujadosolano.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14163\" class=\"elementor elementor-14163 elementor-13909\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-424149a e-flex e-con-boxed e-con e-parent\" data-id=\"424149a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-57b7814 e-con-full e-flex e-con e-child\" data-id=\"57b7814\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00db622 elementor-widget elementor-widget-heading\" data-id=\"00db622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-603ddad e-flex e-con-boxed e-con e-parent\" data-id=\"603ddad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95012bf elementor-widget elementor-widget-html\" data-id=\"95012bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"max-width: 800px; margin: 0 auto 40px auto;\">\r\n  <p style=\"font-size: 18px; color: #555; text-align: left;\">\r\n    Here we answer the most common questions about our products and services.\r\n\r\n  <\/p>\r\n <div style=\"max-width: 800px; margin: 40px auto 0 auto; text-align: center; padding: 20px; border-top: 1px solid #ccc;\">\r\n  <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e696827 e-flex e-con-boxed e-con e-parent\" data-id=\"e696827\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e91b7c8 elementor-widget elementor-widget-html\" data-id=\"e91b7c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"faq-container\" style=\"max-width: 800px; margin: auto;\">\r\n\r\n <style>\r\n  .faq-item {\r\n    border: 1px solid #ccc;\r\n    border-radius: 8px;\r\n    margin-bottom: 10px;\r\n    padding: 0;\r\n    overflow: hidden;\r\n  }\r\n\r\n  .faq-question {\r\n    background-color: #f7f7f7;\r\n    padding: 15px 60px 15px 20px; \/* 60px a la derecha para dejar espacio al + *\/\r\n    cursor: pointer;\r\n    font-weight: bold;\r\n    position: relative;\r\n    color: #0e3e67;\r\n    line-height: 1.4;\r\n  }\r\n\r\n  .faq-question::after {\r\n    content: \"+\";\r\n    position: absolute;\r\n    right: 20px;\r\n    top: 50%;\r\n    transform: translateY(-50%);\r\n    font-size: 20px;\r\n    line-height: 1;\r\n    pointer-events: none;\r\n  }\r\n\r\n  .faq-answer {\r\n    display: none;\r\n    padding: 15px 20px;\r\n    background-color: #fff;\r\n  }\r\n\r\n  .faq-item.active .faq-answer {\r\n    display: block;\r\n  }\r\n\r\n  .faq-item.active .faq-question::after {\r\n    content: \"\u2212\";\r\n  }\r\n<\/style>\r\n\r\n\r\n\r\n  <script>\r\n    document.addEventListener('DOMContentLoaded', function () {\r\n      document.querySelectorAll('.faq-question').forEach(item => {\r\n        item.addEventListener('click', () => {\r\n          const parent = item.parentElement;\r\n          parent.classList.toggle('active');\r\n        });\r\n      });\r\n    });\r\n  <\/script>\r\n\r\n  <div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83e\uddca How should I store anchovies and white anchovies?<\/div>\r\n  <div class=\"faq-answer\">Both anchovies and white anchovies are semi-preserved products, which means they need proper refrigeration. Always keep them in the fridge, between 4\u00b0C and 8\u00b0C. The perfect spot? Somewhere easy to reach\u2014you\u2019ll thank us later\u2026<\/div>\r\n<\/div>\r\n\r\n<div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83d\udcc5 How long do anchovies and white anchovies last once opened?<\/div>\r\n  <div class=\"faq-answer\">If kept refrigerated and fully covered in oil, they can stay in perfect condition for several weeks\u2014almost until the expiration date on the label. Though honestly\u2026 we know they won\u2019t last that long.<br><br> Avoid leaving the product exposed to air. Use the original container tightly closed, or a sealed one, and make sure the fillets are always submerged in oil.<\/div>\r\n<\/div>\r\n\r\n<div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83e\uddca\ud83d\udc1f How long does the bonito last once opened?<\/div>\r\n  <div class=\"faq-answer\">Once opened, straight into the fridge \ud83e\uddca. Best kept in a closed container and covered with its own oil so it doesn\u2019t lose any of its flavour or charm. Ideally, consume it within 3 to 5 days, though if stored well it can last up to a week. Just be warned: if you open it in front of someone, be ready to share \ud83d\ude0b<\/div>\r\n<\/div>\r\n\r\n<div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83e\uddc2 What\u2019s the difference between a preserve and a semi-preserve?<\/div>\r\n  <div class=\"faq-answer\">\r\n    <strong>Preserve:<\/strong> Sterilised at high temperature (like our bonito in oil), it can be stored outside the fridge until opened.<br><br>\r\n    <strong>Semi-preserve:<\/strong> Not heat-treated. That\u2019s why it needs refrigeration at all times\u2014even before opening (like Anchovies and White Anchovies).\r\n  <\/div>\r\n<\/div>\r\n\r\n\r\n<div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83d\udc1f Do our anchovies have bones?<\/div>\r\n  <div class=\"faq-answer\">Nope. All fillets are cleaned manually with great care. It\u2019s an artisanal process that ensures a fine texture and the cleanest anchovies possible\u2014so the only thing you have to worry about is enjoying them.<\/div>\r\n<\/div>\r\n\r\n<div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83c\udf31 Do they contain additives or preservatives?<\/div>\r\n  <div class=\"faq-answer\">No. Our products contain only:<br>Cantabrian fish<br>Sea salt, vinegar or olive oil<br>If something is truly good, it doesn\u2019t need makeup.<\/div>\r\n<\/div>\r\n\r\n<div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83c\udf0a Where does the fish come from?<\/div>\r\n  <div class=\"faq-answer\">All our fish comes from the Cantabrian Sea, caught in season and hand-processed at our factory in Santo\u00f1a (Cantabria).<br>Plus, our anchovies carry the MSC label, certifying sustainable and responsible fishing. In other words: good for you and good for the sea \ud83d\udc99<\/div>\r\n<\/div>\r\n\r\n <div class=\"faq-item\">\r\n  <div class=\"faq-question\">\u2b50 What is the \u201cSelecci\u00f3n Extra\u201d range?<\/div>\r\n  <div class=\"faq-answer\">It\u2019s our most exclusive line. We hand-pick the biggest, cleanest, most perfect fillets, presented with an impeccable finish. Perfect for surprising someone... or treating yourself to something special \ud83e\udd42<\/div>\r\n<\/div>\r\n\r\n<div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83d\udc1f Does bonito need to be refrigerated?<\/div>\r\n  <div class=\"faq-answer\">As long as the can is sealed, it doesn\u2019t need refrigeration. It\u2019s ready to chill in your pantry like a champ. Once opened though: straight to the fridge, and better if you keep it covered with its oil so it doesn\u2019t lose an ounce of flavor. And hey, if you eat it all in one go\u2014no worries \ud83e\udd2d<\/div>\r\n<\/div>\r\n<div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83d\udce6\u2744\ufe0f Do you offer chilled shipping?<\/div>\r\n  <div class=\"faq-answer\">Absolutely! Especially for delicate products or when the heat kicks in. We use refrigerated shipping to keep everything fresh and tasty all the way to your door.<\/div>\r\n<\/div>\r\n\r\n<div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83d\uddd3\ufe0f Do your products have an expiration date or a best-before date?<\/div>\r\n  <div class=\"faq-answer\">Our products come with a best-before date, ensuring top quality up to that point. While they may still be safe afterward, we recommend enjoying them before the date to savor all their flavor and texture.<br><br><strong>\ud83e\uddc2 For reference:<\/strong><br><br>Anchovies and White Anchovies last up to 6 months if kept chilled.<br><br>Bonito, on the other hand, has a much longer shelf life: up to 5 years if unopened and stored properly.<\/div>\r\n<\/div>\r\n\r\n<div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83d\udecd Can I buy directly from your facilities?<\/div>\r\n  <div class=\"faq-answer\">Of course! You\u2019re welcome to visit our physical store at Avenida Lons 5, Santo\u00f1a (Cantabria) and grab whatever you like.<br>Opening hours: Monday to Friday, 09:00 to 14:00<br>And most importantly: we\u2019d love to meet you in person! \ud83d\ude0a<\/div>\r\n<\/div>\r\n\r\n\r\n<div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83c\udf3e\ud83d\udeab Are your products suitable for people with gluten intolerance?<\/div>\r\n  <div class=\"faq-answer\">Yes, most of them are gluten-free. But to be 100% sure, check the label or write to us if you have any doubts.<br>We\u2019re here to help you eat safe and worry-free! \ud83d\ude4c<\/div>\r\n<\/div>\r\n\r\n<div class=\"faq-item\">\r\n  <div class=\"faq-question\">\ud83e\uddd1\u200d\ud83c\udfeb\ud83c\udf7d\ufe0f Do you offer anything beyond product sales?<\/div>\r\n  <div class=\"faq-answer\">Yes! At Pujad\u00f3 Solano, we don\u2019t just make top-quality preserves \u2014 we also share our passion with visitors. We offer guided tours of our factory where you\u2019ll discover:<br><br>How we work<br>Learn how to fillet like a true pro<br>And then\u2026 a powerful tasting with the very best we\u2019ve got.\r\n\r\n    \r\n    <div style=\"display: flex; justify-content: space-between; align-items: center; flex-wrap: wrap;\">\r\n      <p style=\"margin: 0;\">A full experience for fans of great food and the good life.<br>You\u2019re going to love it, promise! \ud83d\ude0d<\/p>\r\n      <a href=\"https:\/\/dev.pujadosolano.com\/en\/guided-tours\" target=\"_blank\"\r\n         style=\"background-color: #0e3e67; color: white; padding: 10px 20px; text-decoration: none; border-radius: 6px; font-weight: bold; margin-top: 10px;\">\r\n         Reserve guided tours\r\n      <\/a>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17df5cc e-flex e-con-boxed e-con e-parent\" data-id=\"17df5cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3f16cf elementor-widget elementor-widget-html\" data-id=\"f3f16cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"max-width: 800px; margin: 40px auto 0 auto; text-align: center; padding: 20px; border-top: 1px solid #ccc;\">\r\n\r\n  <h3 style=\"color: #0e3e67;\">Still have questions?<\/h3>\r\n  <p style=\"font-size: 16px; color: #333;\">\r\n    \ud83d\udcac We\u2019re here to help.<br>\r\n    If you didn\u2019t find what you were looking for, feel free to reach out.\r\n  <\/p>\r\n\r\n  <a href=\"https:\/\/dev.pujadosolano.com\/en\/contact-shop\" target=\"_blank\"\r\n     style=\"display: inline-block; margin-top: 15px; background-color: #0e3e67; color: white; padding: 12px 24px; text-decoration: none; border-radius: 6px; font-weight: bold; font-size: 16px;\">\r\n    Contact us\r\n  <\/a>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Here we answer the most common questions about our products and services. \ud83e\uddca How should I store anchovies and white anchovies? Both anchovies and white anchovies are semi-preserved products, which means they need proper refrigeration. Always keep them in the fridge, between 4\u00b0C and 8\u00b0C. The perfect spot? Somewhere easy to reach\u2014you\u2019ll [&hellip;]<\/p>\n","protected":false},"author":1738,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14163","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dev.pujadosolano.com\/en\/wp-json\/wp\/v2\/pages\/14163","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.pujadosolano.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.pujadosolano.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.pujadosolano.com\/en\/wp-json\/wp\/v2\/users\/1738"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.pujadosolano.com\/en\/wp-json\/wp\/v2\/comments?post=14163"}],"version-history":[{"count":4,"href":"https:\/\/dev.pujadosolano.com\/en\/wp-json\/wp\/v2\/pages\/14163\/revisions"}],"predecessor-version":[{"id":14167,"href":"https:\/\/dev.pujadosolano.com\/en\/wp-json\/wp\/v2\/pages\/14163\/revisions\/14167"}],"wp:attachment":[{"href":"https:\/\/dev.pujadosolano.com\/en\/wp-json\/wp\/v2\/media?parent=14163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}